Inside the Change at FIS: A Global Enterprise's Road to DevOps Mastery
FIS is an award-winning American-based multi-national corporation which offers a wide range of financial products and services globally. FIS is most known for its development of Financial Technology, or FinTech, and offers its software solutions in three primary segments to customers globally: Merchant Solutions, Banking Solutions, and Capital Market Solutions.
“Healthy economies depend on healthy financial systems. That’s why the world relies on software from FIS. Not only is our uptime over 99%, but also, we manage over half the world's overall wealth and process $10 trillion annually. That’s twice as much as our top three competitors – combined.”
FIS has many software platforms and multiple business applications under each platform. In 2021 and throughout 2022 FIS engaged a strategic project called Operation Joined Arrows (OJA) with Opus Consulting together with Engineering DevOps Consulting to transform and implement DevOps CI/CD practices for many of its software delivery platforms with the primary focus on automation of Continuous Integration.
FIS OJA DevOps Transformation and Implementation – The FIS Operation Joined Arrows (OJA) project implemented unified DevOps Continuous Integration (CI) capabilities, practices, and a specific set of core tools, including an enterprise Dashboard, to improve software delivery for many FIS application platforms that are strategic or being modernized. The OJA project resulted in many benefits including dramatic Agility improvements, Architecture benefits, User benefits, Security, Governance and Compliance benefits, System Administration benefits, Improved visibility provided by implementation of an enterprise DevOps Dashboard, High Return-on-Investment, and flawless Project Execution.
Transforming all strategic platforms to a highly optimized and standard CI/CD pipeline and adopting DevSecOps practices resulted in a decrease of 70% in build times and lower operating costs while improving throughput, quality, and security.
This initiative won the 2022 DevOps Dozen Best DevOps Industry Implications Award. https://devopsdozen.com/devops-dozen-2022-community-award-winners/
Dan Wakeman
SVP Development of Engineering Excellence, FIS
Robert ‘Bob’ Howe
Senior Vice President, Opus Technologies