In this fireside chat, we'll delve into the crucial role that technology and software development play in driving digital transformation for telcos. We'll examine how to balance the need for innovation with maintaining security from day zero. We'll also discuss how cultivating a culture of collaboration and innovation is critical in achieving this balance. Moreover, we'll address the challenges that arise in optimising digital transformation efforts by balancing hiring, skilling up, and productivity to achieve successful outcomes. We'll analyse the cost of onboarding and the significance of maximising productivity to avoid delays or inefficiencies that could impact the bottom line.

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