Healthcare software is complex, slow, and usually 15 years behind other non-regulated industries.

In this session, I will discuss our digital transformation journey as a worldwide market leader in flow cytometry from the old ways to a learning organization; encompassing all aspects of the organization (people, process, product) by leveraging the three ways:

The First Way: Principles of Flow.

The Second Way: Principles of Feedback.

The Third Way: Principles of Continuous Learning.

I will discuss the symptoms we saw, deduct the root causes for the problems, and discuss the solutions that we applied (and are applying) to transform a traditional healthcare software organization to the next level of digital fluency.

The audience will walk away with a structured approach and a blueprint of mapping problems to root causes and learn about solutions that might be able to help them to solve similar problems in their organization.