Using Value Stream Mapping to Create Shared Understanding and Teamwork Across Functional Boundaries

When transitioning from an “on prem” software company to a SaaS solution, a focus only on the technology / architecture is not enough. Learn about the techniques one organization used to be successful with this transition beyond the tech stack – changing the mindset within organizational silos to start thinking about the end-to-end flow.

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Tricia Burke

SVP SaaS Operations, Duck Creek Technologies

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Josh Berry

Senior Director, Service Management, Duck Creek Technologies

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Jim Cuff

CTO / VP Engineering Consultant, Cuff Technology Solutions