Nationwide Building Society: Measure for Learning

Join us to learn about how Nationwide Building Society are empowering colleagues at all level with access to data, metrics and insights which support a culture of data-led decision making, continuous improvement, and learning. We will share with you the journey of how we unlocked measurability of Better (quality) Value Sooner (flow) Safer (compliance) Happier outcomes. What patterns and antipatterns we observed. How we set up and ran our experiments, engaged colleagues, built our self-serve dashboard product from scratch and reached an active customer base of 500+ colleagues at all level in just 12 months.


Our team was finalist for “Digital Transformation Project of the Year” at the UK IT awards 2020 and the product was described by Nationwide’s COO as the ‘best example of a game changer’.

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Marc Price

Product Owner, Enterprise BVSSH, Nationwide Building Society

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Zsolt Berend

Business Agility Coach, Nationwide Building Society