CDK Global is a leading provider of integrated computing solutions to auto, truck, motorcycle, marine, recreational vehicle, and heavy equipment dealers throughout the world. With a broad solution portfolio and more than 4 decades old, it is made up of dozens of R&D product teams that come from different backgrounds, cultures, tech stacks. The Global Hosting organization inside CDK Global is tasked with managing the enormous multi-datacenter infrastructure upon which these internal product teams provide their services.

CDK Global has made great strides in the adoption of Agile development in recent years, and have taken the first steps toward evolving to a more mature DevOps culture. This talk details the organization’s early efforts to pull Agile into the IT space to further the goals of improved customer service, broad visibility and consistent accountability.