San Francisco 2014

Build Quality in at Scale

Bringing DevOps to the enterprise is a challenging task.


Changing the culture of a large established organization brings its own unique challenges. When undergoing this kind of transformation, it’s useful not only to reach out to all parts of the enterprise but to find partners within the enterprise to advance the cause.


As part of the changes at Salesforce.com, we realized pretty quickly that the professional quality engineers were very like minded with respect to the principles of DevOps. A large component of the DevOps thinking is driven by Deming’s 3rd point “Eliminate the dependence on inspection to achieve quality. Eliminate the need for inspection on a mass basis by building quality into the product in the first place.”


That is exactly what our quality engineers bring to their jobs every single day and that is what has made them such a perfect partner for achieving cultural transformation in the enterprise.

RM

Reena Matthew

Principal Architect, Salesforce

DM

Dave Mangot

Architect, Salesforce