San Francisco 2015
Accelerating Customer Experience Innovation Through DevOps
The talk walks through the the iterative process of continual improvements driving Verizon IT’s Consumer applications including:
- Coffee Anywhere – building fast changing CRM experiences
- Coffee Tech Center – creating a brand new tablet based technician experience through continuous delivery
- Overall – the experience of iterative and incremental improvement in the software delivery model across the entire portfolio of applications
CN
Chivas Nambiar
Director – Systems Engineering, Verizon