San Francisco 2015

Accelerating Customer Experience Innovation Through DevOps

The talk walks through the the iterative process of continual improvements driving Verizon IT’s Consumer applications including:


- Coffee Anywhere – building fast changing CRM experiences

- Coffee Tech Center – creating a brand new tablet based technician experience through continuous delivery

- Overall – the experience of iterative and incremental improvement in the software delivery model across the entire portfolio of applications

CN

Chivas Nambiar

Director – Systems Engineering, Verizon