San Francisco 2016

When Ops Swallows Dev

CSG has been on an Agile and Lean journey to continually shorten feedback loops in its SDLC and Operations Processes. This began with moving from waterfall to agile and deploying cross functional dev teams.


Today, we have taken this transformation further by deploying cross functional product delivery teams that Design, Build, Test and Run their products. Join us to discover the things that went as expected and the surprises we discovered in this journey.

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Scott Prugh

Chief Architect & VP Software Development & Operations, CSG

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Erica Morrison

Director, Software Development, CSG