Driven by a period of significant disruption in the telecommunications industry, Verizon is in the middle of a massive multi-focus transformation effort to become leaner and more agile in it's application of technology. In this session, Jaclyn and Josh of Verizon’s Global Technology Services organization will detail the current progress of this transformation in the areas of public cloud adoption, technology modernization, and culture transformation while sharing the unique challenges and successes of driving such a transformation at the scale of Verizon.

Jacki is a People Leader at Verizon, enabling development teams to build the solutions that make Verizon the leading communications company in the U.S. She does that by leading enterprise-wide initiatives aimed at creating a culture that passionately embraces modern engineering and organizational practices. These initiatives have resulted in the establishment of Verizon's Dojos and Verizon Tech Days (our internal DevOps Days); democratization of Verizon's technology decision process; creation of IT communities; initialization of an innersource program; and, adoption of Product Management practices and organization structure.

Previously, Jacki held roles as a business analyst and project manager at Accenture, AllianceBernstein & Goldman Sachs. Her passions include Product Management, Enabling Cultural Change at Scale, & Diversity and Inclusion. She earned her B.A. in Economics from Bucknell University.

Josh is a Senior Enterprise Architect/Evangelist at Verizon, enabling development teams to build the solutions that make Verizon the leading communications company in the U.S. He does that by being at the leading edge of technologies, adopting startup mentalities and solutions, and applying them at massive enterprise scale to transform the way Verizon does IT. He also pushes community building and culture change within Verizon as MC and content coordinator for “Verizon Tech Days”, internal conferences based on DevOpsDays.

Previously, Josh has been a software architect for multiple Verizon platforms used by thousands of developers including Cloud Foundry, Openstack, and Apigee. His passions are Enterprise Architecture, DevOps, & API First. He has a B.S in Computer Engineering from Ohio Northern University.