My DOES 16 keynote last year discussed lessons learned running operations at places like Basecamp, Heroku, GitHub, and DigitalOcean. This year I've spent a lot of time working with Fortune 100 organizations to adapt those lessons to the realities of a large enterprise.

We'll revisit some of the lessons I presented last year along with other experiences from previous roles and explore how they apply in practice to the enterprises I work with today.