San Francisco 2017

User Feedback at the Speed of DevOps

Traditional feedback mechanisms tend to take weeks or months to prepare, gather, and process user feedback for integration into the software life cycle.


In this session, we'll show how the Developer Division at Microsoft has changed the way the engineering team partners with usability research to get feedback at the speed of DevOps. We will share our success (and failure) stories as we have worked to get feedback at a weekly cadence.

JM

Justin Marks

Principal Program Manager, Microsoft

MK

Miki Konno

Principal Design Researcher, Microsoft