Tracking Business Impact—What’s The Point

It's estimated that the human race spends over $3.5 trillion annually on IT. The world's largest companies invest billions in tech driven change each year. But do we know how effectively we?re investing that money? Do we know if those investments are adding the intended (indeed, any) value?


Carmen DeArdo is the Senior VSM Strategist at Tasktop Technologies consulting with customers on project to product transformations to accelerate their ability to deliver business value. DeArdo is a sought after speaker at global DevOps events and has recently released his latest book: Standing On Shoulders: A Leader's Guide to Digital Transformation.


Previously, as DevOps leader, Technology Director at Nationwide Insurance, he was responsible for driving continuous delivery utilizing DevOps, Lean and Agile practices and led the Most Successful DevOps Transformation of 2016 recognized by DevOps.com. DeArdo was also named as one of the 25 must follow enterprise DevOps leaders by TechBeacon.


Paul Shepheard is Head of Delivery Platforms and Services at Deutsche Bank. Paul has been "at the keyboard" since he was tall enough to reach it, but studied Music rather than Engineering before returning to programming when it was time to choose a career.

Paul has worked in Financial Services for the majority of his 20-year career, working to drive business agility in an environment where control and regulatory compliance are paramount. His current role brings together all of these elements, looking at how contemporary engineering disciplines and architectural patterns can be used to increase agility, control and quality in tandem.

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Carmen DeArdo

Senior VSM Strategist, Tasktop

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Paul Shepheard

Head of Delivery Platforms & Services, Deutsche Bank