A True North is an impossible vision of perfect operations. It is a set of guiding principles that deliver direction and clarity in decision making. Direction and clarity are essential to solving your biggest problems. A True North aligns everyone towards your perfect vision of operations.

Neil Crawford is head of technology at Findmypast after serving as software architect and technical lead. He made his start in games programming but found his passion for web development working on Lives of the First World War. He blogs on the Findmypast tech blog and is an active member of the local JavaScript meetup in Dundee, Scotland.