In this talk Verizon will focus on its state of transformation in 2019, including how it has changed its transformation efforts and started new ones to address these organizational changes, such as handling loss of tribal knowledge, re-earning the trust of our engineers, and improving culture through innersourcing and engineering recognition efforts.

Josh is a Senior Architect/Evangelist at Verizon, enabling development teams to build the cloud based solutions that make Verizon the leading communications company in the U.S. He does that by being at the leading edge of technologies, adopting startup mentalities and solutions, and applying them at massive enterprise scale to transform the way Verizon does IT. He also pushes community building and culture change within Verizon as MC and content coordinator for "Verizon Tech Days", internal conferences based on DevOpsDays.

Previously, Josh has been a software architect for multiple Verizon platforms used by thousands of developers including Cloud Foundry, Openstack, and Apigee. His passions are Cloud, Enterprise Architecture, DevOps, & API First. He has a B.S in Computer Engineering from Ohio Northern University.

Jacki is an Associate Director at Verizon, enabling development teams to build the solutions that make Verizon the leading communications company in the U.S. She does that by leading enterprise-wide initiatives aimed at creating a culture that passionately embraces modern engineering and organizational practices. These initiatives have resulted in the establishment of Verizon's Dojos and Verizon Tech Days (our internal DevOps Days); democratization of Verizon's technology decision process; creation of IT communities; initialization of an innersource program; and, adoption of Product Management practices and organization structure. Jacki has also created and led Project Athena, an effort aimed to increase diversity within technology at Verizon by creating a new labor pool sourced from underserved and underutilized communities.

Previously, Jacki held roles as a business analyst and project manager at Accenture, AllianceBernstein & Goldman Sachs. Her passions include Product Management, Enabling Cultural Change at Scale, & Diversity and Inclusion. She earned her B.A. in Economics from Bucknell University.