Erica Morrison is the Vice President of Software Engineering and her teams provide software solutions to CSG’s 40+ development teams. These solutions range from continuous integration frameworks to reusable libraries to telemetry visualization platforms. Erica is passionate about agile and has experience leading DevOps teams where members own the end-to-end infrastructure and code. Erica also has software development experience in the defense and aerospace industries where she worked on projects such as the replacement for the space shuttle. She lives in Omaha, Nebraska with her husband and two kids.

Shaaron A. Alvares works as an Agile and DevOps Transformation Coach at T-Mobile. She has a global work experience leading product, organizational agility and cultural transformation across technology, aerospace, automotive, finance and telecom industries within various global Fortune 500 companies in Europe and the US. She introduced lean product and software development practices and has led significant lean and DevOps practices adoption at Amazon.com, Expedia, Microsoft and T-Mobile. Speaker, trainer and writer, she is a news reporter and editor at InfoQ for Agile, Culture and DevOps, and Ambassador at the DevOps Institute. Shaaron published her M.Phil. and Ph.D. theses with the French National Center for Scientific Research (CNRS).