Escaping the Feature Factory - Our Journey Into Thinking Continuous Delivery End2end
Parcel delivery used to be a traditional business, with traditional understanding of collaboration and organization.
With the advent of ecommerce, parcel delivery has become one of the core pillars of customer experience. The customers’ requests for better and more service is accompanied with ever-growing our business, requiring faster, more scalable, more robust IT solutions.
Yesterday’s answers don’t work anymore.
Aligning business and tech was our solution. Working on mindsets, methods, processes and also our organization. We will introduce how we think continuous delivery end2end, making business people have tech options and tech restrictions in mind and tech people having business opportunities and options in mind. Working on an organization where each side values the other, growing together, we achieve better outcome and more suitable solutions, carefully balancing customers’ requirements and our own, non-functional requirements.
Michael Palzer
Head of Digital Channels & Services, Hermes Germany GmbH
Stephan Stapel
Head of Development, Hermes Germany GmbH