Green, Green, Green, Red
EL
COO, Newton
MD
Chief Technology Officer, Nesta
Dame Emily Lawson and Mallory Durran tell how the Prime Minister's Delivery Unit tried to see which major government programmes were about to go wrong. Monthly reports stayed green, green, green, then red. They trained a model on the language of programme directors, ranked where leaders should look each month, and built a feedback loop that rewarded honest reporting, and they share what they learned when the approach was dismantled.
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