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AI Summit Fall 2026
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Fireside With Jitesh Ghai and Gene Kim

What does it take for a CEO’s personal AI breakthrough to change how an entire organization works? Gene Kim sits down with Hyland CEO Jitesh Ghai to explore why he built Ziggy, a chief of staff agent using Claude Code, and what that experience revealed about AI’s relevance to his own role. They discuss why Jitesh devoted executive offsite time to giving his leaders their own hands-on breakthroughs, what he asked them to do next with their teams, and how leaders can turn experimentation into changes in daily work. The conversation tackles a concrete challenge facing technology leaders: when engineering accelerates but spends its time waiting on the rest of the business, how can leaders reshape the organization so that speed advances its most important goals?

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