Video Library2
Talks
2
Videos
2
Events
2024–2025
Active
Career progression
Each role is drawn from a Summit appearance — 1 role across 2 events.
Talks
2
Rewiring The Engineering and Product Organization to Deliver A Customer Support GenAI Service
Gene Kim, Founder, Author, IT Revolution
Peter Petrovics, Strategic Advisor, Equal Experts
Stefan Ostwald, Chief Product Officer, Parloa
How Parloa Revolutionized Customer Support with Europe’s Largest GenAI Conversational FAQ
Peter Petrovics, Strategic Advisor, Equal Experts
Stefan Ostwald, Co-Founder & CTO, Parloa