Las Vegas 2023

DevOps and CAB: Mortal Frenemies

Often dubbed as "eternal enemies", DevOps and the Change Advisory Board (CAB) pull organizations in different directions: rapid delivery vs strict governance. This presentation delves into the intrinsic differences between these approaches, exploring their origins, objectives, and cultural implications. Central to our discussion will be a case study showcasing a digital transformation journey at Wendy’s. We will highlight how, in partnership with Google Cloud, we identified the CAB as the main constraint impeding software delivery, and strategically transitioned to a greatly streamlined change approval process, supporting faster, higher quality releases, as reflected in DORA metrics. The journey provides insights into the challenges faced, the politics and strategies employed to get to tangible benefits of embracing agility without compromising on stability, security and compliance. We have found common ground where DevOps and the CAB are perhaps not yet friends, but closer to frenemies.

DS

Dave Stanke

Developer Advocate, DORA

HE

Hany Elemary

CTO and Founder, Navalia