Maya Leibman recently concluded the last decade as Chief Information Officer (CIO) of American Airlines (AA) where she was responsible for all technology efforts as well as strategic tech imperatives such as transitioning to the cloud, AI, and the advancement of DevOps tools and principles. Prior to her time as CIO, Maya was President of AAdvantage, the world’s largest loyalty program. Maya now serves as a Senior Advisor to AA based in London, where she is learning to love cucumber sandwiches and how to mind the gap.