Las Vegas 2022

Lightning Talk: Gatekeeping within DevOps: When we sound smart but get nowhere

Fun, thought-provoking, emotionally resonating talks presented by members of the DevOps community.


Hosted by Topo Pal and Jason Cox.


Presented by Sleuth

DR

Dilja Rudolfsdottir

Director of Software Delivery and Data, Ossur

Transcript

00:00:00

<silence>

00:00:08

Hi, this is me. I'm Delia Ruter with a bit of a mouthful. So good luck if you try to pronounce it. Uh, and I am gonna tell you why you just need to invest in DevOps. Uh, well, not actually you, I'm gonna tell these guys. Um, so glad all five of you are here. You're gonna invest in DevOps. It's gonna be great. It's gonna have huge financial benefits, also cultural benefits, um, and DevOps. It's like development and ops, and it's like together. Um, and ops is, it's like IT security and infrastructure and first level support and second level support, and third level support. Uh, I don't think there's anymore. Uh, and development is development, so that's cool. Um, oh, don't worry. You, you don't need to understand all this. Like, I, I know you don't have technology backgrounds. Uh, I have a degree in ai.

00:00:59

Actually, no big deal. Um, I think you're all probably like business degrees, so that's nice too. Um, so, but you don't really need to understand anything more than if we sync them together. It'll just be great benefits. Like we can do things more securely and, and quicker. And did I say quicker? I, I don't necessarily mean it, I'm not guaranteeing that it'll be quicker. Like it might be quicker. Um, and other things matter too. Like it could be cheaper. Um, although I'm not guaranteeing that that will, will make it cheaper either. Um, it's totally possible. Um, but forget about all that. That doesn't really matter. This is what matters. We are gonna continuously integrate and continuously deploy, and that's much better than doing it non-con continuously, uh, because it's continuous. So it's all the time. Then we're also gonna do test automation and we're gonna automate our testing.

00:01:54

Uh, we're not gonna do it a hundred percent obviously, uh, because that would be diminishing returns. Uh, so we're gonna aim for 80% and don't worry, we, um, would take so long explaining that to you. Um, so I'm not just gonna do it. Um, so stay with me guys. I get the last bit. That 80% is better than a hundred percent. Maybe it doesn't make any sense. Uh, but just stay with me. Like you don't need to understand this. Just trust me, it'll be so good. Um, so this is all this, um, really what I want you to invest in, uh, around, you know, better tooling. I want security upfront. I want to hire some ses or maybe just change some job titles. Um, I want to do like machine learning, uh, AI in the right places. Um, and yeah, that's pretty much what I wanna do.

00:02:44

And the benefits will be huge, although I can't really explain to you how they will be huge. Um, so I can ask money. <laugh>, yes, no, can't have money for DevOps. You don't understand it. I'm sorry. I work with such a dinosaur company. You obviously just don't get it. Uh, and we'd be right. A lot of our senior leaders and executives, uh, don't get DevOps. Uh, the thing that we all love because we haven't made absolutely no, uh, effort to help them understand it. We have made no effort to help reach out to them. Uh, instead we do this, we gate keep, we use over complicated language to make sure no one knows what we're talking about. Um, if you like the Reddit sub explain like I'm five, um, we don't do that. Instead something that actually took us quite a long time to understand and read a lot of books and attend conferences that actually do it for work.

00:03:49

Uh, we explain, just expect them to understand the straightaway, uh, and then invest lots of money and allow us to hire a lot of people based on that. Uh, and this is why I think we do it. Uh, I think we do it because of our egos. And this was the best description I found of my own ego. I think it looks something like this. Uh, I think we like to sound smart. Uh, I think we don't like to be challenged, so we just make things quite complicated. So no one will ever challenge us, uh, in the process making DevOps sound like a pyramid scheme where just invest now and reap huge benefits later, never work again. Uh, which is a shame. 'cause actually what we want to do is we want to bring our, um, non-IT colleagues with us. We actually really believe in the benefit of this. Uh, and it's a real shame that, uh, we can't tell them exactly how it will benefit them, um, because then the changes actually could be great for them and for us. So, uh, let's bring them on board. Uh, let's help them on the journey with us. And just remember our non-IT colleagues are actually super smart. Uh, so maybe we should talk to them like we actually know that. Thank you. That's me.