How to Help Teams Interact in a Remote-First World - A Team API Role Play Example

In the new remote-first and hybrid workplace, many organizations are struggling to catch up with new tooling and ways of working. Many are discovering for the first time that the physical office was covering up poorly defined teams and poorly defined areas of focus, threatening their DevOps transformation efforts and the overall health and success of their business.


In this talk, learn how the Team API can be an effective tool to improve the experience of teams that need to interact in a remote setting. What information do they need? Where can they reach us? How can we help them? And how can we evolve the Team API to reduce misunderstandings and turn confrontational situations into productive, valuable insights?


The authors of the acclaimed book Team Topologies - Matthew Skelton and Manuel Pais - explain and then simulate the use of the Team API pattern using a role play scenario between two teams. They show how an evolving Team API can help to turn confrontations into positive interactions, clarifying expectations and helping teams to work effectively in a remote-first or hybrid context.


In their new book, Remote Team Interactions Workbook, published by IT Revolution, Matthew Skelton and Manuel Pais, coauthors of the highly popular Team Topologies, provide proven patterns for a successful remote-first approach to teams. Using simple tools for dependency tracking and patterns from Team Topologies, such as the Team API, organizations will find that well-defined team interactions are key to effective IT delivery in the remote-first world.

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Matthew Skelton

Founder at Conflux, Co-author, Team Topologies

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Manuel Pais

IT Organizational Consultant, Co-author of Team Topologies, Team Topologies