3.2: Cooper's Coop
In Part II of Lesson 3, Dominica highlights how the customer experience can be impacted by invisible dependencies through her Cooper’s Coop example. This is a step-by-step guide on how to think about dependencies in your product value stream.
Instructor: Dominica DeGrandis
Course length: 8 lesson videos and 2 exercise videos
Total runtime: 1hr, 59min
Approximate time to complete course: 1 week
Recommended reading: "Making Work Visible: Exposing Time Theft to Optimize Work & Flow"
Workbook: Making Work Visible Core Concepts
Category(s): Workflow Management; Team Management
Instructions: Read "Making Work Visible", download course workbook, watch videos, do exercises from videos, book, and workbook.
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