We started our technology transformation about 2 years ago. It started with a move to “agile”. I’d love to share what we learned from the experience and where we are on that journey.

We went from agile transformation to focusing on a leadership development program (which then became an exercise in defining our culture) to a technology strategy story which includes creating a culture of continuous improvement.

We have varying maturity levels within our organization. I’d like to share our customer mobile story as a case study in CD/DevOps and continuous flow. I can also share where other teams are at and how we’ve approached the challenge.

Scaling this is another challenge we are currently discussing. I can share our plans for how we are approaching it and what we have learned so far.

Courtney Kissler, Vice President of E-Commerce and Store Technologies, Nordstrom