Over the last several DOES conferences, we've outlined CSG's DevOps journey. This is a continuation of that story.

Erica’s teams provide software solutions to CSG’s 40+ development teams. These solutions range from continuous integration frameworks to reusable libraries to telemetry visualization platforms. Erica is passionate about agile and has experience leading DevOps teams where members own the end-to-end infrastructure and code. Erica also has software development experience in the defense and aerospace industries where she worked on projects such as the replacement for the space shuttle. She lives in Omaha, Nebraska with her husband and two kids.

Joseph Wilson is a computer security expert whose career included five years as the Chief of a major DoD Network Operations and Defense Center (NOC) before entering the private sector. He also served as the security architect, strategist, and Manager of Security Operations for a Fortune 250 food company prior to joining CSG International. Joe now serves as the Executive Director of Global Information Security (SecOps, NetOps, and SecDev) and is responsible for protecting customer as well as company assets for CSG International 24/7. He lives in Omaha, Nebraska with his wife and three kids.