We are living in a turning point in the technology industry. It’s not just about delivering capability to market faster than your competitor (though that certainly helps!), but delivering customer value and business outcomes that drive intense customer loyalty and growth. The most optimized and scalable DevOps environment will be a highly prized gem for any business ONLY if the product management team is prioritizing the right capabilities into the DevOps process. This session will give you a peak into the works of technology product management, what they care about and how to influence their process to ensure DevOps runs smoothly at the front end.

Laura Fay leads the Technology-as-a- Service Product Management practice for TSIA, a research and advisory firm. Laura is technology industry veteran with over 30 years’ experience driving business growth from leadership roles in Product Management, General Management and Software Development. She has contributed to the growth of large well-established enterprises and a number of early stage high growth companies, including Good Technology (acquired by Blackberry), Sendia (acquired by Salesforce), Scalix (Founding Exec), ShareData (acquired by E*TRADE), cc:Mail (acquired by Lotus Development & then IBM) and Retix (co-founder. IPO). Laura holds a Bachelor’s degree in Computer Science (Hons.) from Trinity College Dublin and an MBA from Santa Clara University, California.

When not actively contributing to the technology industry and the product management leadership community, Laura loves to spend her time alpine hiking, cycling, reading historic novels and cooking with friends.