What did we learn this week? Featuring a panel of speakers and chaired by Gene Kim.

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Courtney is the Vice President of Digital Platform Engineering at Nike and leads all elements of powering the Nike Direct Consumer experience, with a re-usable, seamless platform. Her teams are focusing on core commerce services (browse, search, checkout, payment, launch, inventory, fulfillment), user services (login, profile, identity, notifications), consumer data engineering, personalization, content ecosystem (authoring, creation, digital assets, workflow) member services and global retail solutions.

Prior to joining Nike, Courtney was the VP of Retail Technology at Starbucks where she was responsible for the global POS and retail store technology experiences.

Before Starbucks, Courtney was the Vice President of E-Commerce and Store technologies at Nordstrom, where she led a transformation essential for outpacing the demands of today’s Omnichannel consumers. Her responsibilities included program management, delivery, and support for all customer facing technologies which also included in-store, Web, and mobile touch points. Courtney joined Nordstrom as a security engineer in 2002 and held increasingly senior leadership roles across the technology organization. She began her career in technology start-ups including CyberSafe and WorldStream,

Courtney holds a B.S in Computer Information Systems from Eastern Washington University.

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John Willis has worked in the IT management industry for more than 35 years. Currently he is Vice President of DevOps and Digital Practices at SJ Technologies. He was formerly Director of Ecosystem Development at Docker. Prior to Docker, Willis was the VP of Solutions for Socketplane (sold to Docker) and Enstratius (sold to Dell). Prior to to Socketplane and Enstratius, Willis was the VP of Training and Services at Opscode, where he formalized the training, evangelism, and professional services functions at the firm. Willis also founded Gulf Breeze Software, an award-winning IBM business partner, which specializes in deploying Tivoli technology for the enterprise. Willis has authored six IBM Redbooks on enterprise systems management and was the founder and chief architect at Chain Bridge Systems.

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Scott Prugh, Chief Architect & VP Software Development. Scott supports the North America Development teams that deliver CSG’s hosted Billing & Customer Care Platform. Scott has broad experience across development and operations functions from startups to large enterprises. Scott is a Lean enthusiast and his mission is to help others learn and improve their environment to maximize value delivery to customers. Previously, Scott was CTO of Telution and built the core runtime and billing architecture for the COMx product suite. Scott lives in Chicago with his wife and 3 kids. In his spare time, he perfects pizza, enjoys wine and code.

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Jeff is Partner and Co-founder at Excella Consulting, a 300-ish-person IT consulting firm based in Arlington, VA. He started my career as a developer and DBA, then turned to the dark side by going into management. Now he live vicariously through other engineers and reminisce about the good ol’ days when he spent most of my time in a code editor and the command line rather than Outlook and Excel. He currently lead Excella’s Services organization building the firm’s capabilities and thought leadership in the work we do. Regardless of the role, he keeps a passion for technology and how it can be used to support the business and achieve results.