Burnout is a hot topic in today's workplace, given its high costs for both employees and organizations. What causes this problem? And what can be done about it? Empirical findings show that burnout is largely a function of the social environment in which people work. The key sources lie in 6 critical areas of mismatch between the person and the job. This talk will review major new insights into the causes and effects of this problem, and will discuss the most promising strategies for dealing effectively with it. Dr. Christina Maslach is a Professor of Psychology (Emerita) and a researcher at the Healthy Workplaces Center at the University of California, Berkeley. She received her A.B. from Harvard, and her Ph.D. from Stanford. She is widely recognized as one of the pioneering researchers on job burnout, who has written numerous articles and books, including The Truth About Burnout, and has developed the leading research measure (the Maslach Burnout Inventory). Several of her articles have received awards for their significance and high impact, including her longitudinal research on early burnout predictors, which was honored in 2012 as one of the 50 most outstanding articles published by the top 300 management journals in the world. Recently, she received the 2017 Application of Personality and Social Psychology Award, as well as a lifetime career achievement award for her work on burnout. Christina received national recognition as Professor of the Year by the Carnegie Foundation and The Council for the Advancement and Support of Education. She has been president of the Western Psychological Association, is a fellow of the American Association for the Advancement of Science and of the European Academy of Occupational Health Psychology, and has received the Berkeley Citation and the Distinguished Teaching Award from U.C. Berkeley.
Dr. Christina Maslach
Professor of Psychology, Emerita, University of California, Berkeley