Over the last 7 years at DOES, Scott Prugh and Erica Morrison have walked us through their amazing transformation. This included a transformation in both people and processes that have returned amazing results. Scott also discussed the amazing work that CSG has done with technology and modernizing their 40-year heritage application stack.

This year, Ken Kennedy, EVP and President, Technology and Product, will discuss the amazing transformation from his perspective. Ken will cover:

1) why DevOps is important

2) the results that DevOps can bring

3) how to convince executives to get started.

We will also discuss the importance of leadership and DevOps and our journey to develop and grow leaders.