#Culture Stole My OKR's! (Las Vegas 2020)

Nationwide is the largest building society in the world, as a mutual organisation our members own the organisation and we exist to serve their financial needs, whilst building society, nationwide in the United Kingdom. The society started a journey to Agile ways of working just over 2 years ago, we look at benchmarks from across the world, which inform our view that we are just at the start of the journey, and still learning. One particular blocker that we have encountered is pivoting the organisation from a focus on “doing” activities within a regimented, risk averse culture and moving into a more ambiguous and emergent domain where we shift to “having” value from the work that we do through the use of OKR’s. We have learnt some of what works, some of what doesn’t and want to share the experience of moving culture through leadership to embrace a focus on value for the organisation and a shift in ways of working. We will share some of the patterns / anti patterns that we have experienced, why we ignore value as it’s not wired into how we’ve done work in the past, how we measure performance rather than effect, share feedback from colleagues as they shifted their own mindset and learning from other organisations that has helped shape our thinking. We want to gamify the session for attendees and leave them with a useful benchmark on where they sit currently moving away from old world patterns into new agile way of working, together with some practical experience of where the false starts and the blockers are likely to reside.

2020vegasbreakout
PL

Peter Lear

Chief Product Owner, Nationwide Building Society

KW

Kimberley Wilson

Value Realisation Partner, Nationwide Building Society

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