As a Fortune 50 company in the Aerospace & Defense industry with 60K engineers across x countries developing products in the digital age, you can imagine the complexity.

Effectively transitioning to a DevOps mindset required exploring the problem space by asking:

-How do we create value that supports the cyber to physical spectrum at scale?

-How can we create observability of the work system?

-Is it possible to give teams end-to-end visibility of flow?

To answer these questions, we developed an approach that integrated lean, agile, and DevOps with sense-making and the science of socio-technical systems for teams be able to peer into the unobservable.