The Observable Universe...Creating Observability at Scale (Las Vegas 2020)

As a Fortune 50 company in the Aerospace & Defense industry with 60K engineers across x countries developing products in the digital age, you can imagine the complexity. Effectively transitioning to a DevOps mindset required exploring the problem space by asking: -How do we create value that supports the cyber to physical spectrum at scale? -How can we create observability of the work system? -Is it possible to give teams end-to-end visibility of flow? To answer these questions, we developed an approach that integrated lean, agile, and DevOps with sense-making and the science of socio-technical systems for teams be able to peer into the unobservable.


Tiani Jones

Sociotechnologist, The Ready

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